Testimonials

I have received nothing but the best service from you.  I tell everyone that you must be so busy, but you make me feel like I’m your only client!

Thanks you Richard for your patience and hard work. Everything you promised – from phone calls to results – were delivered with a smile. You’re the best.

Thanks so much for your help Richard. After the problems that we had, It was so nice to deal with someone that did what they promised and then followed through to make sure that everything was done to our satisfaction.

I am terribly grateful to Richard and the interest Richard took in all who attended this extra session and how encouraging he was to ensure you absorbed the issues that needed to be addressed and to work towards completing the tasks required to finish the course.

As someone who has been in the industry for many years. I found his teaching/mentoring methods to be inspiring and very rewarding. I have been rejuvinated as a result of Richards effort to educate from both a technical and practical point of view.

I also felt I had lost some confidence in the industry, which I shared with Richard during a phone conversation and his response was honest and forthright and not sugar coated or glossed over.

When looking to purchase our first home, we really didn’t know where the best place to start was. We were referred to Richard Guthrie at Chirnside Premium Finance and it was hands down the best thing we did. Richard handled ALL of the loan research and presented us with the best loans available to us with the features we wanted – as well as other options we weren’t aware of. The process of getting the loan was easy – we just gave everything to Richard – and we focused on finding our dream home.

Can’t thank Richard enough!

I’d just like to write and thank you and Richard for all the training and help I have received for my cert IV in finance.

I really appreciate what a great teacher Richard was and how he was quite happy to fit around my schedule.

He is a lovely person and a real asset to your program.

Certificate IV in Finance Mortgage Broking student, The Mortgage Shoppe

The course definitely gave me an understanding of new concepts in the Finance and Mortgage Broking industry. I liked it that the trainer, Richard Guthrie shared his own real industry experience with us. I found the course really helpful in giving me the skills that will enable me to be a better Mortgage Broker in the future. I appreciated the fact that Richard gave me suggestions and advice tailored especially for me. He really made the course material easy to understand.

Diploma of Finance Mortgage Broking Management student

The course gave me an understanding of some brand new concepts.

I really liked Richard’s style and considerable knowledge/experience – I would however have liked to have seen more in class tests (to ascertain if we had an understanding of some of the aspects covered, ie prior to completion of the Modules)

The course definitely gave me skills that will enable me to be a better Mortgage Broker.

Richard always allowed for the student’s individual needs which was great.

Richard made sure he delivered the course material in an “easy to understand way”.

He has a very approachable manner and combined with his overall knowledge & experience is ideally suited to the training role. His vast (Bank and Mortgage Broking) experience is very obvious. It is probably worth noting I chose a “classroom environment” to complete both Certificate IV and Diploma (as compared to an “online” training medium) and I would have no hesitation in recommending Richard as a trainer for both courses.

Diploma of Finance Mortgage Broking Management student

The course was great, and the trainer Richard Guthrie was fantastic. I believe the course will enhance my skills to be a better Mortgage Broker. Richard certainly catered to the individual student’s needs, I have even sent him an email complimenting him on his delivery of the course material.

Diploma of Finance Mortgage Broking Management student

I found Richard as a unique and dedicated professional trainer, capable connecting legal and compliance issues to real life with lots of humour. We as attendees never had any sleepy moments, which we normally go through in a day long workshop and his capacity (for) connecting people into the topics (is) strong, I never felt bored at his training workshops.

I will recommend Richard Guthrie without any hesitation as one of the best trainers to all my clients and friends.

Certificate IV in Finance Mortgage Broking student

We were made to understand and participate in critical thinking. Looking beyond a given and anticipating other possibilities and changes in circumstances.

The training was easy to follow as well as the assistance provided by the trainer.

Undoubtedly the training gave me the skills to be a better Mortgage Broker. I am already into my second customer contact with confidence.

In our Cert 4 session there was an African student, a Chinese student, myself from Singapore and another student from India and yet the trainer understood our individual needs and made the delivery seamless.

I believe the trainer was able to deliver in ‘easy to understand way’ due to his wealth of hands on experience and knowledge of the industry.

Diploma of Finance Mortgage Broking Management student

The course was very helpful in gaining an understanding of topics I wasn’t to familiar with, such as the legislation involved in credit lending, assessing potential clients for a loan, the 6 C’s of lending, the four documents required under NCCPA 2009 for compliance, how dispute resolution works internally and externally (COSL), how and why to become a member of the MFAA or FBAA, working out serviceability calculations that lenders use, the loan application process form the initial meeting with the client to the settlement day and beyond as well as relevant examples and role plays. Further, working through the assessment on developing complex broking options for a client was very helpful in understanding the role of a Mortgage Broker, the loan process and how to help and meet a client’s needs.

The course was great in that it covered all the relevant topics. I mostly enjoyed the role play activities and the class interaction as it allowed for a better understanding of how things work in practice such as the telephone interview, when to give the client the necessary documents, how to methodically work through a client’s complex situation. The class interaction was good as it allowed students in the class to gain a better understanding of the information we just read as well as getting different students perspectives on a topic.

Since I didn’t come from working in the financial industry I think overall the course was well set out and has definitely given me more confidence in pursuing a career as a Mortgage Broker.

Richard was very good at involving every student in the class and would always double check that each student understood what he was talking about in relation to something he had just read from the textbook or a calculation he had just preformed on the white board. Richard would also wait and help any student who didn’t get the correct answer or needed something clarified further before continuing on with the rest of the class.

Richard delivered the course material in an easy to understand way through providing relevant examples to something he had just read from the textbook. This would help clarify a topic as it allowed students to associate the text to a real life example. Also through the use of visual illustrations on the white broad that helped to digest the information more easily.

Diploma of Finance Mortgage Broking Management student